The agency said that 14,022 pensioners did not complete the required re-registration process, resulting in the temporary suspension of transfers to their bank cards.

Officials did not specify exactly when the payments were blocked.

The pension re-registration campaign began in Tajikistan in the second half of November 2025 and was scheduled to conclude by the end of March this year.

To complete the process, pensioners are required to appear in person at agency offices with identification documents. Verification is conducted through a Face ID system using mobile phones, while personal data and photographs are stored in a digital database.

A source within the pension agency said the suspended payments affect both pensioners residing in Tajikistan and citizens currently living abroad.

Authorities say pension payments will be fully restored once individuals complete the identification process, with all unpaid amounts transferred retroactively from the date payments were suspended. However, the new system has already raised concerns among lawyers and some pensioners, particularly citizens residing outside Tajikistan.

In its official response, the agency stressed that personal presence remains mandatory and that representatives acting under a power of attorney cannot complete biometric registration on behalf of pension recipients.

Tajik lawyer Khurshed Kurbonshoev argued that the right to social security is guaranteed under the country’s constitution and that existing legislation permits pension payments to be received through authorized representatives.

According to Kurbonshoev, the state has the right to introduce additional control mechanisms, including biometric identification, but such measures should not violate constitutional rights.

“If citizens living abroad are not provided with a real opportunity to complete re-registration through remote submission of biometric information via consulates and representative offices or through other alternative methods, then suspension of payments, regardless of the existence of a power of attorney, could constitute a disproportionate restriction,” the lawyer said.

Kurbonshoev added that in the absence of alternative identification mechanisms, affected citizens may attempt to challenge the suspension of payments through the courts or other state bodies.

The re-registration campaign is being conducted under a government protocol adopted on October 31, 2025. According to the pension agency, as of May 1, 2026, a total of 830,907 people had completed the identification process.

The average pension in Tajikistan currently stands at around $56 per month. The average labor pension amounts to approximately $71 while social pensions average around $39.